Terms of Service
Welcome to Top MU Online. By accessing or using our website and game services, you agree to the following Terms of Service. Please read these terms carefully before registering or making any purchases.
1. Use of the Website & Game
You must comply with all applicable laws and our rules. You may not use automated bots or exploit bugs. We reserve the right to suspend, modify, or discontinue any aspect of the site or game at any time.
2. Accounts
You are responsible for maintaining your account’s security. Do not share your password. We are not liable for loss due to unauthorized access. We may suspend or terminate accounts for violations of these terms.
3. User Conduct
- No cheating, hacking, or use of third-party programs.
- No harassment, hate speech, or disruptive behavior.
- No spamming, advertising, or malicious activity.
- All users must respect staff and other players at all times.
4. Payments & Donations
Purchases and donations are voluntary and final. Virtual goods have no real-world value and may be changed or revoked at any time. Chargebacks or payment fraud will result in permanent account suspension.
5. Refund Policy
All purchases and donations are non-refundable except where required by law. If you believe there is a billing error, contact us within 7 days.
6. User-Generated Content
You are responsible for any content you upload or share. We may remove content that violates our rules or applicable law. By submitting content, you grant us a worldwide license to use, display, or modify it as needed for game or site promotion.
7. Copyright & Intellectual Property
All trademarks, graphics, and content on Top MU Online are the property of their respective owners. The game is fan-operated and not affiliated with Webzen. Please respect intellectual property rights.
8. DMCA & Copyright Complaints
If you believe your copyright has been infringed, contact us with all relevant details. We will promptly investigate and respond to legitimate DMCA notices.
9. Privacy Policy
We collect only necessary data (e.g., email, IP, cookies) for account management, security, and analytics. Your data is never sold. See our full Privacy Policy for details on your rights and data handling.
10. Cookies & Tracking
We use cookies to improve your experience. You may disable cookies in your browser, but some features may not work. Third-party analytics (e.g., Google Analytics) may be used for performance tracking.
11. Children & Minors
Users under 16 must have parental permission to register. If you believe a child has registered without consent, please contact us for immediate removal.
12. Disclaimer of Warranties
Our website and game are provided “as is” without warranty of any kind. We do not guarantee uninterrupted service or error-free gameplay.
13. Limitation of Liability
Top MU Online is not liable for any damages resulting from use of the website, client, or services—including loss of data or virtual items.
14. Your Rights & Data Protection
You may request access to or deletion of your personal data by contacting us. We comply with all applicable privacy laws, including GDPR and CCPA.
15. Changes to These Terms
We may update these terms at any time. We will notify users of major changes via the website or email. Continued use after changes constitutes acceptance.
16. Dispute Resolution & Governing Law
Any disputes will be governed by the laws of the Netherlands (or your chosen jurisdiction), and must first be attempted to resolve amicably. Arbitration may be used where legally permitted.
17. Contact Information
If you have questions or concerns about these Terms, please email us at [email protected].
Last updated : 2025-09-22